Privacy Policy

Giftyview International Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services. By using the Services, you agree to the collection and use of your information in accordance with this Policy.

1 Scope and Applicability

This Privacy Policy applies to users globally and is designed to comply with:

• Nigeria Data Protection Act (NDPA)
• EU General Data Protection Regulation (GDPR)
• UK GDPR
• California Consumer Privacy Act (CCPA/CPRA)
• Other applicable international data protection laws

2 Information We Collect

Biometric data is collected strictly for identification verification (KYC), fraud prevention, and high-value transaction authorization.

2.1 Personal Data You Provide

• Full name, date of birth, gender
• Email address and phone number
• Residential address and country of residence
• Government-issued ID (for KYC verification)
• Selfie/biometric verification data (where required)

2.2 Financial and Transaction Data

• Wallet addresses and transaction history
• Payment method details (via third-party providers)
• Digital reward details and redemption data

2.3 Technical Data

• IP address and device identifiers
• Browser type and operating system
• App usage logs and analytics data

2.4 Communications

• Customer support messages
• Feedback, complaints, and inquiries

3 How We Use Your Information

We process your data for the following purposes:

• To provide and operate the Services
• To verify your identity (KYC)
• To comply with legal and regulatory obligations (AML/CTF)
• To process transactions and prevent fraud
• To improve our platform and user experience
• To communicate with you (updates, support, security alerts)

4 Legal Basis for Processing (GDPR Users)

If you are in the European Economic Area (EEA) or UK, we rely on:

• Contractual necessity — to provide our Services
• Legal obligations — compliance with AML/KYC laws
• Legitimate interests — fraud prevention and platform improvement
• Consent — where required (e.g., marketing communications)

5 Sharing and Disclosure of Data

We do not sell personal data to third parties. We may share your information with:

5.1 Service Providers

• Payment processors
• Identity verification providers
• Cloud hosting and analytics providers

5.2 Regulatory Authorities

• Law enforcement agencies
• Financial regulators (e.g., EFCC, FinCEN, FCA, Europol)

5.3 Business Transfers

• In the event of a merger, acquisition, or asset sale

6 International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where required, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Transfers to jurisdictions with adequate data protection laws

7 Data Retention

We retain personal data only as long as necessary:

• To fulfill the purposes outlined in this Policy
• To comply with legal and regulatory obligations
• To resolve disputes and enforce agreements
• KYC and financial records may be retained for a minimum period required by law (e.g., 5–7 years)

8 Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

8.1 Access and Portability

• Request a copy of your personal data

8.2 Correction

• Request correction of inaccurate or incomplete data

8.3 Deletion

• Request deletion of your data, subject to legal obligations
• Right to deletion cannot apply to transaction data that has already been published to a public immutable blockchain

8.4 Restriction and Objection

• Restrict or object to certain processing activities

8.5 Withdraw Consent

• Withdraw consent where processing is based on consent

8.6 CCPA Rights (California Residents)

• Right to know what data is collected
• Right to request deletion
• Right to opt out of data sale (we do not sell data)
• Right to non-discrimination

To exercise your rights, contact: support@giftyview.com

9 Data Security

We implement appropriate technical and organizational measures, including:

• Encryption of sensitive data
• Secure servers and access controls
• Continuous monitoring for vulnerabilities

10 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze traffic and usage patterns
• Improve platform performance

You can control cookies through your browser settings.

11 Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If identified, such data will be deleted immediately. If you believe a minor has registered, contact us at privacy@giftyview.com.

12 Automated Decision Making

We may use automated systems to:

• Detect fraud
• Assess risk levels
• Enforce compliance measures

These decisions may impact your ability to use certain features of the platform.

13 Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. Continued use of our Services after any changes constitutes your acceptance of the updated policy.

15 Contact Information

• Email: support@giftyview.com / giftyviewapp@gmail.com
• Address: 65, Owina Street, Off Igbesanmwan Street, Off Akpakpava Road, Benin City, Nigeria

16 Data Protection Officer

For regulatory inquiries, formal data requests, or complaints, contact our Data Protection Officer:

• Email: privacy@giftyview.com
• Response Time: Within 5 business days for general inquiries; within 30 days for formal data requests

You also have the right to lodge complaints with your local data protection authority.

A Appendix — Sub-Processors