Terms of Service

Please read these terms carefully before using GiftyView. By using our services you agree to be bound by them.

Effective Date: 17 February 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and Giftyview International Limited, governing your access to and use of the Giftyview mobile application, website, and related services. By accessing or using the Services, you agree to be bound by these Terms.

Registered Address: 65, Owina Street, Off Igbesanmwan Street, Off Akpakpava Road, Benin City, Edo State, Nigeria. Tel: +2348085052761 · Email: support@giftyview.com

Table of Contents

  1. Eligibility and Legal Capacity
  2. Nature of Services
  3. Account Registration & Security
  4. KYC, AML & Compliance
  5. Transactions and Finality
  6. Digital Wallet
  7. Airtime & Data Services
  8. Bill Payments
  9. E-Voucher Services
  10. Cryptocurrency Services
  11. Fees and Pricing
  12. Referral & Reward Program
  13. Prohibited Activities
  14. Risk Disclosure
  15. Third-Party Services
  16. Intellectual Property
  17. Suspension & Termination
  18. Limitation of Liability
  19. Indemnification
  20. Privacy & Data Protection
  21. Dispute Resolution
  22. Governing Law
  23. Force Majeure
  24. Amendments
  25. Contact Information

1 Eligibility and Legal Capacity

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you:

2 Nature of Services

Giftyview provides a digital platform enabling:

Giftyview provides stored value wallets facilitated by licensed financial partners. All transactions are executed via third-party infrastructure and/or decentralized networks.

3 Account Registration & Security

You must provide accurate, complete, and current information during registration. You are solely responsible for:

Giftyview shall not be liable for unauthorized access resulting from your failure to safeguard your credentials.

GiftyView will never ask for your password, transaction PIN, or OTP via email, SMS, or phone call. If you receive such a request, it is a phishing attempt — report it immediately to security@giftyview.com.

4 KYC, AML & Compliance

Giftyview reserves the right to request identity verification ("KYC") at any time. Tier 1 applies to basic users and Tier 3 applies to high-value users. You agree to provide requested documentation promptly. We may:

Failure to comply with KYC requirements may result in account suspension or termination.

5 Transactions and Finality

All transactions conducted through the Services are final and non-reversible, except where expressly required by law. You acknowledge and accept full responsibility for:

Cryptocurrency Transactions

Giftyview shall not be liable for losses resulting from user error, incorrect transaction details, or blockchain and network failures.

6 Digital Wallet

Users are provided with a stored value wallet. Wallet balances are not interest-bearing. Wallets support multiple currencies and funds may be held directly via licensed partners.

User Responsibilities

Restrictions

We may freeze, restrict, or suspend wallet access, and reverse or withhold transactions in cases of fraud, chargebacks, or regulatory requirements.

Errors & Adjustments

GiftyView reserves the right to correct erroneous credits and debit user wallets where necessary.

7 Airtime & Data Services

Users may purchase airtime and data bundles for supported networks.

Key Conditions

User Responsibility

Users are solely responsible for correct phone number entry and network selection. GiftyView shall not be liable for errors caused by incorrect user input.

8 Bill Payments

Users can pay utility bills including electricity, cable TV, and more.

Key Conditions

User Responsibility

Limitation of Liability

GiftyView is not responsible for incorrect details provided by the user or service interruptions from third-party providers.

9 E-Voucher Services

E-Voucher Purchase

E-Voucher Redemption — Rate Lock Clause

Processing Conditions

Warning: Submitting fraudulent, stolen, or previously used e-vouchers is a criminal offence and will be reported to the EFCC and relevant law enforcement agencies.

10 Cryptocurrency Services

Cryptocurrency services are facilitated via third-party providers.

Key Risks

User Responsibility

GiftyView is not liable for blockchain delays or losses resulting from incorrect wallet submissions.

11 Fees and Pricing

Applicable fees will be disclosed prior to transaction confirmation. Giftyview reserves the right to modify fees at any time or introduce new charges with reasonable notice.

12 Referral & Reward Program

Rewards and cashback incentives are conditional and subject to internal program rules. Giftyview reserves the right, at its sole discretion, to validate eligibility for rewards and to withhold, reverse, or cancel rewards in cases of fraud, abuse, artificial activity, or manipulation.

13 Prohibited Activities

You agree not to:

Violation may result in: immediate suspension, permanent account termination, and reporting to relevant regulatory and law enforcement authorities.

14 Risk Disclosure

You acknowledge that:

You assume full responsibility for all risks associated with your use of the Services.

15 Third-Party Services

The Services may rely on third-party providers including payment processors, blockchain networks, and cloud infrastructure. Giftyview disclaims all liability for third-party service interruptions or failures and inaccuracies caused by external systems.

16 Intellectual Property

All rights, title, and interest in the Services — including trademarks, software, and content — remain the exclusive property of Giftyview. You are granted a limited, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes in accordance with these Terms. Unauthorized use is strictly prohibited.

17 Suspension & Termination

Giftyview may suspend or terminate your account without prior notice where:

Upon termination, access to Services will cease immediately and pending investigations may delay account closure.

18 Limitation of Liability

To the fullest extent permitted by law, Giftyview shall not be liable for:

Our total liability shall not exceed the total fees paid by you (if any) within the preceding 3 months.

19 Indemnification

You agree to indemnify and hold harmless Giftyview, its directors, employees, and affiliates from any claims, damages, or liabilities arising from your use of the Services, your violation of these Terms, or your breach of applicable laws.

20 Privacy & Data Protection

Your use of the Services is subject to our Privacy Policy, which complies with applicable international data protection laws, including the General Data Protection Regulation (GDPR) and equivalent legislation in your jurisdiction.

21 Dispute Resolution

Parties shall first attempt to resolve disputes through good-faith negotiations. Where unresolved, disputes shall be referred to arbitration in Nigeria under applicable arbitration laws. The seat of arbitration shall be Lagos, Nigeria, unless otherwise agreed. Nothing in this clause prevents either party from seeking interim relief in a court of competent jurisdiction.

22 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

23 Force Majeure

Giftyview shall not be liable for failure or delay in performance due to events beyond its reasonable control, including system failures, network outages, regulatory changes, or acts of God.

24 Amendments

We reserve the right to modify these Terms at any time. Updates will be communicated via the app or website. Continued use of the Services after any update constitutes your acceptance of the revised Terms.

25 Contact Information

Questions about our Terms?

Our legal and support team can help clarify anything in these Terms.

Contact Us